Last Updated: 23rd October 2024

 

1. Introduction

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Welcome to Fid Trust International's website. Your privacy is important to us. This GDPR Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website and engage with our services. We are committed to complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

 

2. Data Controller

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Fid Trust International (hereinafter referred to as "we," "us," or "our") acts as the data controller for the personal data collected via our website. Our registered office is located at 2nd Floor 19, Margaret Street, London, W1W 8RR, United Kingdom. If you have any questions about this policy or your personal data, please contact us at admin@fidtrust.com or 020 8542 1400.

 

3. Personal Data We Collect

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We may collect the following types of personal data:

• Identity Data: Name, title, date of birth, gender.

• Contact Data: Email address, phone number, postal address.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

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4. How We Use Your Personal Data

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We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

• To provide our services: To manage and process your requests or inquiries.

• To manage our relationship with you: Including notifying you about changes to our terms or privacy policy.

• To improve our website and services: Analyzing how you use our website and services.

• To market our services: Providing you with information about our services that may be of interest to you, subject to your consent.

 

5. Legal Basis for Processing

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We process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose.

• Contract: The processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract.

• Legal Obligation: The processing is necessary for compliance with a legal obligation to which we are subject.

• Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your interests or fundamental rights.

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6. Data Retention

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We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

7. Your Rights

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Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.

• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.

• Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.

• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.

• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request that we transfer this data to another data controller.

• Right to Object: You have the right to object to the processing of your personal data under certain conditions.

• Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw consent at any time.

To exercise any of these rights, please contact us at admin@fidtrust.com or [020 8542 1400.

 

8. Data Security

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We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your personal data.

 

9. International Transfers

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Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those in your country. We ensure that such international transfers are carried out with adequate safeguards in place to protect your personal data.

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10. Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can manage your cookie preferences through your browser settings.

 

11. Changes to This Policy

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We may update this GDPR Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically for any changes. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

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12. Contact Us

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If you have any questions or concerns about this GDPR Policy or our data protection practices, please contact us at:

 

Fid Trust International
2nd Floor
19 Margaret Street
London
W1W 8RR
United Kingdom
Email: admin@fidtrust.com
Phone: 020 8542 1400 / 020 7439 3400